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shipping policy

Free shipping on all UK orders

PRINT ONLY ORDERS
print only orders are shipped in a triangular map tube 
I use UPS, ROYAL MAIL & EVRI for print only orders.
lead times 3-4 working days

FRAMED PRINT ORDERS
framed prints lead time on orders that are not in stock are 10-14 days. each is made to order and then shipped next day service via FedEx or DPD

INTERNATIONAL SHIPPING
I ship print orders in a map tube internationally
Europe - £12
Rest of the world - £22

lead times 4-15 working days depending on your location

INTERNATIONAL SHIPPING for FRAMED PRINTS

You will need to email your request for a quote on a framed order with the product you want (framed print or framed canvas print), which is important for weight, and the size of the framed print you would prefer. as a benchmark shipments of my large framed canvas print cost £100 to the USA

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Map print shipping

return & exchange policy

please get in contact if for any reason you are not satisfied with your order, or if damage is sustained during shipping. the option of a refund or exchange will be made available.
 
i gladly accept returns and exchanges
contact me within: 14 days of delivery
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send items back within: 30 days of delivery
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the following items can't be returned or exchanged
because of the nature of these items, unless they arrive damaged or defective, i can't accept returns for:
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  • custom or personalised orders

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payment methods


card payments and PayPal are accepted online

automated card and paypal options through invoice system
 
i can take card payments over the phone

i accept payments by bank transfer upon request. For any queries regarding payment, please contact me by emailing:
thecartographicarts@gmail.com

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