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shipping policy
your framed print will arrive well packaged and ready to hang.
Free shipping on all UK orders
PRINT ONLY ORDERS
print only orders are shipped in a triangular map tube
I use UPS, ROYAL MAIL & EVRI for print only orders.
Lead time 3-4 working days
FRAMED PRINT ORDERS
framed prints lead time on orders that are not in stock are 10-14 days. each is made to order and then shipped next day service via FedEx or DPD
INTERNATIONAL SHIPPING
I ship print orders in a map tube internationally
Europe - £12
Rest of the world - £22
lead times 4-6 working days depending on your location - Fed Ex or UPS are used who are exceptional efficient shipments to the USA typically arrive within 48 hours
INTERNATIONAL SHIPPING for FRAMED PRINTS
You will need to email your request for a quote on a framed order with the product you want (framed print or framed canvas print), which is important for weight, and the size of the framed print you would prefer. as a benchmark shipments of my large framed canvas print cost £100 to the USA
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specifications
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return & exchange policy
please get in contact if for any reason you are not satisfied with your order, or if damage is sustained during shipping. the option of a refund or exchange will be made available.
i gladly accept returns and exchanges
contact me within: 14 days of delivery
send items back within: 30 days of delivery
the following items can't be returned or exchanged
because of the nature of these items, unless they arrive damaged or defective, i can't accept returns for:
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custom or personalised orders
payment methods
card payments and PayPal are accepted online
automated card and paypal options through invoice system
i can take card payments over the phone
i accept payments by bank transfer upon request. For any queries regarding payment, please contact me by emailing:
thecartographicarts@gmail.com
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specifications
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