shipping policy

all our products are FREE of shipping costs to UK address (excluding northern ireland)

print only orders are shipped in a triangular map tube 

we keep prints in stock. delivery time will be 1-3 days

we keep limited stock of framed and canvas prints. lead time on orders that are not in stock are 7-10 days

i only ship print orders in a map tube internationally

EU - £18

rest of world - £29

lead time 2-5 days depending on your location - Fed Ex or UPS are used.

collection

if you live in the gloucestershire area you are welcome to come and collect an order. email or call to arrange a time

return & exchange policy

please get in contact if for any reason you are not satisfied with your order, or if damage is sustained during shipping. the option of a refund or exchange will be made available.
 
i gladly accept returns and exchanges

contact me within: 14 days of delivery

send items back within: 30 days of delivery

i don't accept cancellations

but please contact me if you have any problems with your order.

the following items can't be returned or exchanged

because of the nature of these items, unless they arrive damaged or defective, i can't accept returns for:

  • custom or personalised orders

payment methods

card payments and PayPal are accepted online

 

i can take card payments over the phone

i accept payments by bank transfer upon request. For any queries regarding payment, please contact me by emailing:
thecartographicarts@gmail.com

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the cartographic arts address

address: 60 Bisley Old Rd

Stroud, Gloucestershire, GL5 1LZ

phone: 01453 768 598

email: thecartographicarts@gmail.com

the legal stuff

all work is my own and subject to copyright

registered company name: Clean Wheels Ltd

company number: 07047771

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© 2020 by the cartographic arts