shipping policy

your framed print will arrive well packaged and ready to hang.

all our products are FREE of shipping costs to UK address (excluding northern ireland)

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print only orders are shipped in a triangular map tube 

delivery time will be 3-4 days

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we keep limited stock of framed and canvas prints. lead time on orders that are not in stock are 7-10 days.

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i ship print orders in a map tube internationally

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EU - £18

rest of world - £29

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lead times 4-6 working days depending on your location - Fed Ex or UPS are used who are exceptional efficient shipments to the USA typically arrive within 48 hours

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happy to quote for shipping framed prints on a case by case basis. please email with details. As a bench mark shipments of my large framed canvas print cost £100 to the USA

collection

if you live in the gloucestershire area you are welcome to come and collect an order. email or call to arrange a time

return & exchange policy

please get in contact if for any reason you are not satisfied with your order, or if damage is sustained during shipping. the option of a refund or exchange will be made available.

i gladly accept returns and exchanges

contact me within: 14 days of delivery

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send items back within: 30 days of delivery

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i don't accept cancellations

but please contact me if you have any problems with your order.

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the following items can't be returned or exchanged

because of the nature of these items, unless they arrive damaged or defective, i can't accept returns for:

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• custom or personalised orders

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payment methods

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card payments and PayPal are accepted online

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automated card and paypal options through invoice system

i can take card payments over the phone

i accept payments by bank transfer upon request. For any queries regarding payment, please contact me by emailing:
thecartographicarts@gmail.com